Basic Counselling Skills

Skills the market pays for

Master the micro-skills that make helping conversations work: empathy, boundaries, questioning, and referral — applicable the week you return to work.

Adds credibility for community roles, chaplaincy support, peer counselling, and entry into advanced counselling pathways.

In-demand skills you will apply

• Active listening
• Ethical helping boundaries
• Basic assessment and referral
• Crisis signposting

Who should enrol

• Teachers, pastors, HR and community workers
• Aspiring counsellors and social service staff
• Professionals adding counselling tools to their role

What you will be able to do

• Conduct structured helping conversations
• Apply ethics in volunteer and professional roles
• Recognise limits and refer to specialists
• Support teams in schools and NGOs

Practical coverage

1. 1 Introduction to counselling
2. 2 Listening and rapport
3. 3 Ethics and confidentiality
4. 4 Goals and closure
5. 5 Practice sessions
6. 6 NITA preparation